After the Auction has ended

When the auction has ended we ask all our customers to complete the eBay checkout so we can track all our customers items with ease. We expect our customers to contact us within 5days and UK bidders payments to reach us within a week and International Bidders within 20days of the auction closing. If this is going to be a problem or you need any help at any step of the way, please contact us as we're reasonable people! If the item recieves a part payment it will be resold without a refund after 90days if the correct payment isn't recieved, an additional 10% charge of the items price will be charged as a stocking fee per calender month from the end of auction whilst the item is sat on our shelves. If your item isn't fully paid for within 3 months the unit will become ours and no refund will be offered as we would of tried to contact you by email and post. We will only send reminders for up to two months from the date of purchase. After one month a postal reminder will be mailed out, once you are notified by e-mail that you are recieving a postal reminder, you will have to pay a surcharge of the postage of the reminder letter and a £2 admin fee.

Note to International Bidders (Outside of the United Kingdom)

We will filll out customs forms as accurately as possible. We take no responsibility for any customs fee's charged.

Buyers That Skip The Insurance Payment:- If you do not pay for the insurance, once the item has been posted and you have been notified of its dispatch we are no longer responsible for it.

Cash Payments

We accept cash, but this is entirely at your own risk, if the envelope arrives damaged or lacking the full amount, you the buyer is responsible and required to resend the missing amount. International Bidders who plan to send cash MUST email us to agree on an exchange rate if not sending British Sterling Pounds. We will also not send change, a credit voucher will be issued instead. International bidders paying by cash will have to round up to the next noted dollar as we cannot exchange coinage (for example if the amount is $11.25 US Dollars, we would as for $12)

International Money Orders

We prefer these to be in Pounds Sterling. If an alternative currency has to be used, please contact us before sending payment, so we can agree on an exchange rate.

Incorrect Payments

If you haven't sent us enough to cover the cost of postage and packaging or total item cost we will chase up the additional payment that is needed to correct your payment.  If your item isn't fully paid for within 3 months the unit will become ours and no refund will be offered as we would of tried to contact you by email and post. We will only send reminders for up to two months from the date of purchase. After one month a postal reminder will be mailed out, once you are notified by e-mail that you are recieving a postal reminder, you will have to pay an additional surcharge of the postage of the reminder letter and a £2 admin fee.

Fast Delivery (UK Residents ONLY)

We offer an option only availible to paypal customers, which will ensure a fully insured signed for service which is guaranteed for next day delivery (after dispatch) by 12 noon via Royal Mail. This option will cost atleast an additional £4 to your purchase. Please email us for a quote before sending payment. Please note some auctions with high Postage costs are sent "Special Delivery" already.

Delivery

Please remember we don't control the postal service! But we aim to let you know when the item has been sent! UK delivery times are aimed within 2 working days but we've had cases where the Royal Mail has taken upto 12! European Customers should recieve their item within 4-5 working days, International Customers should recieve there item within 1-2 weeks. All European and International items are sent by airmail, surface mail isn't an option.